Frequently Asked Questions

Orders & Shipping
How long will it take to receive my order?
Orders typically ship within 1-2 business days. Delivery times vary based on your location and selected shipping method. You’ll receive tracking information once your order ships.

Do you offer international shipping?
Yes! We ship worldwide from our online store at salesilkpajamas.com. Customs fees may apply depending on your country’s regulations.

Can I change or cancel my order?
We process orders quickly, but if you contact us immediately via our website, we may be able to modify your order before shipment.

Returns & Exchanges
What’s your return policy?
We accept returns within 30 days of delivery for unused items with original tags. Visit salesilkpajamas.com to initiate your return.

How do I exchange an item?
Start a return for the original item and place a new order for your preferred style/size at salesilkpajamas.com.

Product Care
How should I wash my pajamas?
Machine wash cold with similar colors, gentle cycle. Tumble dry low or lay flat. Avoid bleach and ironing directly on prints.

Why does fabric composition vary?
We continually innovate our fabrics for optimal comfort. Check individual product pages at salesilkpajamas.com for specific care instructions.

Sizing
Where can I find size charts?
Detailed size guides are available on every product page at salesilkpajamas.com. Measure yourself and compare to our charts for best fit.

Do your pajamas run true to size?
Our items are designed for relaxed comfort. Most customers find they fit true to size, but we recommend checking our size guides.

Payment & Security
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options at checkout on salesilkpajamas.com.

Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all transactions on our website.

Other Questions
Do you offer gift wrapping?
Yes! Select gift wrapping at checkout and include a personalized message for the recipient.

Where are your products made?
We work with ethical manufacturers worldwide to create our premium sleepwear collections.

For any additional questions not covered here, please visit salesilkpajamas.com and use our contact form. Our customer service team is happy to help!